Terms of Service
Effective Date: October 6, 2025 — Last Updated: October 6, 2025
Welcome to Dhanraj Decorators. By accessing or using our website or services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.
1. Acceptance of Terms
By accessing our website, contacting us, or using our event management and decoration services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.
2. Services Provided
Dhanraj Decorators offers event planning, management, and decoration services for private, social, and corporate events. Specific service details, pricing, and timelines are agreed upon through written quotations, invoices, or contracts before commencement.
3. Booking and Payments
- A booking is confirmed only after an advance payment is received.
- Payment terms, milestones, and balance amounts will be specified in your proposal or invoice.
- Failure to make payments on time may result in cancellation or service delay.
- All payments made are non-refundable once the event preparation has started, unless otherwise stated in writing.
4. Cancellations and Refunds
- Cancellation requests must be made in writing via email or message.
- Refunds, if applicable, will be processed as per the cancellation policy stated in your agreement.
- Force Majeure events (e.g., natural disasters, government restrictions, pandemics) may affect service delivery — we will work with clients to reschedule or adjust services wherever possible.
5. Client Responsibilities
- Provide accurate event details, schedules, and venue permissions.
- Ensure timely communication and approvals to avoid project delays.
- Obtain any required local permissions (venue, sound, fire, etc.) unless otherwise agreed upon.
6. Dhanraj Decorators’ Responsibilities
- Deliver services as agreed in writing, ensuring quality and professionalism.
- Use reasonable care, skill, and diligence during event planning and execution.
- Maintain communication with clients and vendors throughout the process.
7. Limitation of Liability
While we take every measure to ensure successful events, Dhanraj Decorators shall not be liable for:
- Indirect, incidental, or consequential losses (such as emotional distress, loss of profit, or reputational damage).
- Delays or issues caused by third-party vendors or external circumstances beyond our control.
- Any personal injury, loss, or damage to property not directly caused by our negligence.
8. Intellectual Property
All content, designs, photographs, and materials on our website are the intellectual property of Dhanraj Decorators or its licensors. You may not reproduce, modify, or use them for commercial purposes without written permission.
9. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
10. Third-Party Services
We may use or recommend third-party vendors (e.g., caterers, sound systems, photographers). While we coordinate such vendors for your convenience, we are not responsible for their actions, pricing, or performance unless explicitly stated in our agreement.
11. Changes to Services or Terms
We may update or revise these Terms at any time without prior notice. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of any changes.
12. Termination
We reserve the right to refuse or terminate service if a client engages in inappropriate, abusive, or illegal behavior, or fails to comply with payment or contractual terms.
13. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Raigad, Maharashtra.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Roha-Astami, Raigad — 402109, Maharashtra, India
Phone: (+91) 8983945951
Email: pimpalechinmay@gmail.com